ChartAI Privacy Policy

Last Updated: November 14, 2025

This privacy notice describes how ChartAI operates with respect to your privacy when you use the app and its services. ChartAI is designed with privacy in mind - we do not collect, store, or share your personal information. All data is stored locally on your device. If you have any questions or concerns, please contact us at [email protected].

1. What Information Do We Collect?

No Personal Information Collection

ChartAI does not collect, transmit, or store any personal information. We do not require you to create an account, provide an email address, or share any personal details to use the app.

All chart analyses, images, and user preferences are stored locally on your device using secure local storage. This data never leaves your device and is not accessible to ChartAI, SwiftSoft, or any third parties.

Automatically Collected Information

ChartAI does not automatically collect personal data. However, certain technical information may be collected anonymously to improve app performance:

• Device Information: Anonymous device type and operating system version (no unique identifiers).
• Usage Data: Anonymous aggregated usage statistics to understand app performance.
• Error Reports: Anonymous crash logs and diagnostic data to improve app stability.

All collected data is completely anonymous and cannot be used to identify you personally.

2. How Do We Use Your Information?

Since ChartAI does not collect personal information, there is no personal data to use. The app operates entirely on your device:

• Chart images are stored locally on your device only.
• Analysis results are stored locally on your device only.
• App preferences and settings are stored locally on your device only.
• Anonymous crash reports may be used to improve app stability and performance.

You have complete control over your data and can delete it at any time from your device settings.

3. What Legal Bases Do We Rely On?

ChartAI does not collect or process personal data, therefore no legal basis for data processing is required. All user data remains on your device under your complete control.

If you contact us for support via email, we process your email address and message content based on:

• Consent: By emailing us, you consent to us using your email to respond to your inquiry.
• Legitimate Interests: To provide customer support and improve our services.

4. Do We Use Cookies and Tracking Technologies?

No, ChartAI does not use cookies or tracking technologies. All app functionality relies on local storage within your device. We do not track your activity across websites or apps.

5. Analytics and Performance Monitoring

Anonymous Crash Reporting

ChartAI may collect anonymous crash reports and performance data to identify and fix bugs. This data:

• Does not contain any personally identifiable information.
• Does not include your chart images or analysis results.
• Cannot be used to identify you or your device.
• Is used solely for improving app stability and performance.

No third-party analytics services like Google Analytics are used in ChartAI.

6. How Long Do We Keep Your Data?

ChartAI does not store your data on our servers. All your data is stored locally on your device and remains there until you choose to delete it.

You can delete your local data at any time by:

• Deleting individual chart analyses from within the app.
• Clearing the app's data from your device settings.
• Uninstalling the app (which removes all local data).

If you contact us for support, we retain your email correspondence only as long as necessary to respond to your inquiry, typically no more than 30 days.

7. Children's Privacy

ChartAI is not intended for children under 13 years old. If we discover that a child under 13 has provided personal data, it will be deleted immediately.

Parents or guardians who believe their child's data has been collected should contact [email protected].

8. What Information Do We Share and With Whom?

We do not share any user data because we do not collect any user data.

ChartAI operates entirely offline for core functionality. Your chart images and analyses never leave your device and are not transmitted to our servers or any third parties.

We do not sell, rent, or share any information with advertisers, marketers, or external companies.

9. What Are Your Privacy Rights?

Since ChartAI does not collect or store personal data on our servers, traditional data access requests are not applicable. However, you have complete control over your data:

• Access: All your data is stored locally on your device and is accessible to you at all times through the app.
• Deletion: You can delete any or all of your data at any time through the app or device settings.
• Portability: Your data remains on your device and can be exported or backed up using your device's native backup features.
• Control: You have full control over what data is stored and when it is deleted.

For any privacy-related questions or concerns, contact [email protected].

Marketing Communications

ChartAI does not send marketing emails or promotional communications unless you explicitly opt in through our website or other channels outside the app.

10. Do We Make Updates to This Policy?

Yes, this Privacy Policy may be updated periodically. Updates will be indicated by a revised "Last Updated" date. If significant changes occur, users will be notified through the app or other means.

We encourage users to review this Privacy Policy frequently to stay informed about how their data is handled.

11. How Can You Contact Us?

12. How Can You Review, Update, or Delete Your Data?

All your data is stored locally on your device, giving you complete control:

• Review: Access all your chart analyses and data directly through the app.
• Update: Modify or organize your data through the app's interface.
• Delete: Remove individual analyses or clear all data through the app or device settings.

Since we don't store your data on our servers, there is no data for us to review, update, or delete on your behalf. You have full control.